Industries

  • Information and Communications Technology
  • Cloud Computing
  • SaaS Providers

Participation

UK Extension to the EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 12/21/2023
Next Certification Due Date: 12/20/2024
Data Collected: NON-HR

Swiss-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 6/9/2017
Next Certification Due Date: 12/20/2024
Data Collected: NON-HR

EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 11/16/2016
Next Certification Due Date: 12/20/2024
Data Collected: NON-HR

Purpose of Data Collection

Totango complies with the principles of the EU-U.S. DPF, EU-U.S. DPF, UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF regarding the collection, use, and retention of Personal Data transferred to the United States from the European Union, United Kingdom, and Switzerland. Our DPF program covers transfers of Personal Data in the following cases: (i) to provide Totango’s services; (ii) for Totango’s customers to be able to use Totango’s services; and/or (iii) to comply with other documented reasonable instructions provided Totango’s customers (the “Service”). The categories of Personal Data collected and Processed by Totango, include, without limitation: Full name; username / log-in details; email address; title / job position; IP address; User ID (random number generated by the Services); handling orders; delivering products and services; processing payments; communicating with customers, users, vendors, and sellers about orders, products, services and promotional offers; and/or any other Personal Data or information that the Totango’s customers provide or instruct Totango to Process in the context of Totango’s Services. Totango has certified to the DoC that it adheres to the DPF Principles and Our DPF certification is available here. In order to provide this functionality to our customers, we collect usage data of their services and products for the purpose of measuring and reporting on user engagement.

Privacy Policy

Non-HR Data

Description:

Totango complies with the principles of the EU-U.S. DPF, EU-U.S. DPF, UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF regarding the collection, use, and retention of Personal Data transferred to the United States from the European Union, United Kingdom, and Switzerland. Our DPF program covers transfers of Personal Data in the following cases: (i) to provide Totango’s services; (ii) for Totango’s customers to be able to use Totango’s services; and/or (iii) to comply with other documented reasonable instructions provided Totango’s customers (the “Service”). The categories of Personal Data collected and Processed by Totango, include, without limitation: Full name; username / log-in details; email address; title / job position; IP address; User ID (random number generated by the Services); handling orders; delivering products and services; processing payments; communicating with customers, users, vendors, and sellers about orders, products, services and promotional offers; and/or any other Personal Data or information that the Totango’s customers provide or instruct Totango to Process in the context of Totango’s Services.

Effective Date: 10/4/2023

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Totango Inc at:

Elizabeth Benegas
General Counsel
Totango Inc
1 Twin Dolphin Dr
Redwood City, California 94065-1027

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Totango Inc to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Totango Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission