EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 4/26/2017
Next Certification Due Date: 6/22/2019
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/5/2018
Next Certification Due Date: 12/31/2019
Data Collected: NON-HR

Purpose of Data Collection

Customer data is used to process credit card transactions as part of Recurly services performed on behalf of customers.

Privacy Policy

Non-HR Data


Recurly public privacy policy

Effective Date: 9/29/2016

Verification Method

Outside Compliance Review

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Recurly, Inc. at:

Ross Hosman
Director of Security
Recurly, Inc.
400 Alabama St, Suite 202
San Francisco, California 94110

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Recurly, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Recurly, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission