Other Covered Entities
- Healthcare Services
- Health Information Technology
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
This Privacy Shield Certification covers Personal Information that is transferred from the EEA or Switzerland to IQVIA in the U.S., for the purpose of medical research, medical studies, medical and pharmaceutical services, drug development and discovery, heath care education, customer support, customer services, data analytics, deriving market intelligence, and providing related information technology services. We may collect Personal Data from consumers, healthcare professionals, patients, medical research subjects, clinical investigators, customers, suppliers, vendors, job applicants, business contacts and partners, investors, and government officials. The Personal Data may be transferred to the research study sponsor, its corporate affiliates, our business partners, customers and third-party service providers performing services related to the purpose for collection (e.g., study data management, clinical research monitoring services, safety monitoring, database hosting, data analytics, etc.). HR DATA: This Privacy Shield Certification covers human resources Personal Data that is transferred from the EEA or Switzerland to IQVIA in the U.S. for the purpose of administering personnel services and employment processes in the context of an employment relationship. Personal Data collected from the EEA or Switzerland relating to this purpose may include, but is not limited to: (i) evaluation of qualifications for an employment position; (ii) provision of employment benefits; (iii) administration and management of employees, compensation, stock options, grants and purchase plans, bonuses, retirement, training, and career planning; (iv) utilizing employee skills and ongoing employee resource allocation; (v) communicating with employees or their emergency contacts; (vi) administration of the company's business including budgeting, manpower planning, and organizational design; (vii) authentication of the individual's identity when gaining access to computer system applications; (viii) personal information data changes; (ix) employment status changes; and (x) travel and expense planning and reimbursement (xi) evaluation of employee performance and time management.
This Policy applies to IQVIA Inc. and its U.S. operating subsidiaries (see exhibit A) (“IQVIA”) when Personal Information is received from Individuals in the EEA, in any format including electronic, paper or verbal, relating to Human Resources Purposes. It is IQVIA’s policy to respect and protect Personal Information collected or maintained by or on behalf of IQVIA. In furtherance of this commitment, IQVIA complies with the U.S.-EU Privacy Shield Framework (“Privacy Shield”), as set forth by the U.S. Department of Commerce (“Commerce”) and the Federal Trade Commission (“FTC”), regarding the collection, use and retention of Personal Information transferred from the EEA to the United States for Human Resources Purposes. Additionally, IQVIA has certified to Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about Privacy Shield, and to view IQVIA’s certification, please visit https:// www.privacyshield.gov. This Policy will help you understand how IQVIA collects, uses, shares and safeguards Individuals’ Personal Information, and how, in certain circumstances, you can elect whether or not to allow your Personal Information to be used or shared. IQVIA endeavors to collect, use and disclose Personal Information in a manner consistent with the laws of countries in which it does business, and also has a tradition of upholding the highest ethical standards in its business practices. This Policy sets forth the privacy principles that IQVIA follows with respect to (i) transfers of Personal Information from the EEA to the United States with respect to Personal Information collected for Human Resource Purposes; and (ii) access to Personal Information for Human Resources Purposes from the United States.
This Policy applies to IQVIA Inc. and its U.S. operating subsidiaries when Personal Information is received from or about Individuals in the European Economic Area (“EEA”).
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact IQVIA Inc. at:
Global Chief Privacy Officer
Danbury, Connecticut 06810
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from IQVIA Inc. to your question or complaint, please contact the independent recourse mechanism listed below
Appropriate statutory body with jurisdiction to investigate any claims against IQVIA Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission