Other Covered Entities

Teradata Corporation
Teradata Government Systems LLC
Teradata International, Inc.
Teradata Operations, Inc.
Teradata US, Inc.

Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/6/2017
Next Certification Due Date: 8/4/2020
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 9/14/2018
Next Certification Due Date: 8/4/2020
Data Collected: HR, NON-HR

Purpose of Data Collection

HR Data -- to hire, employ, compensate, provide benefits to and manage our workforce, including applicants, employees and former employees, and their family members and other beneficiaries; Customers' Data -- to implement, operate, service, support, test, engage, assess, benchmark, propose, market, sell and configure our offerings and services with respect to our business/institutional customers and business-alliance partners, for on-premises, off-site, hosted, software-as-a-service, managed services and cloud processing for data warehousing, big data, business analytics and associated computer, software and services, which may include Teradata processing data for our customers such as with respect to our customers' HR data and data regarding our customers' customers, clients, constituents, consumers and markets. Visitor Data -- to provide training, marketing, technical documentation, advertising, subscriptions, information and online engagement with those who visit our websites, social media sites or otherwise communicate with us. Third-Party Vendors and Others to Whom Data May be Disclosed -- whether Teradata serves as the "data controller" (for example, regarding our own HR Data and Visitor Data) or as the "data processor" (for example, regarding our Customers' Data), we may use third-party vendors to serve as "data processors" or "sub-processors" to us (such as for employment applicants, recruiting, payroll, benefits, training, cloud providers, data center providers, service providers, subcontractors, business-alliance partners and marketing/advertising services) and we may disclose data to government agencies as required by and in compliance with applicable laws and regulations (such as for compensation, tax, benefits and social benefits reporting, in connection with audits and when required by courts of competent jurisdiction and other agencies of competent jurisdiction).

Privacy Policy

HR and Non-HR Data

Description:

Comprehensive global enterprise-wide Privacy policy for all Teradata entities regarding all data types. Updated in May 2018 including with respect to EU GDPR alignment. Linked at Teradata websites under the “Privacy” tab.

Effective Date: 5/4/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Teradata Corporation at:

James Christiansen
Chief Information Security Officer (CISO)
Teradata Corporation
San Diego
17095 Via del Campo
San Diego, California 92127

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Teradata Corporation to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Teradata Corporation regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission