Other Covered Entities

NTV Internet Holdings, LLC
Sync Holdings, LLC
Zimbra Software, LLC

Industries

  • Information and Communications Technology

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 6/22/2017
Next Certification Due Date: 11/20/2019
Data Collected: HR, NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 12/21/2016
Next Certification Due Date: 11/20/2019
Data Collected: HR, NON-HR

Purpose of Data Collection

Synacor provides email services and technical support for email services. Synacor provides other services from time to time which may include advertising services and users may provide information upon request which is used to enhance the services provided. Synacor does not disclose any personal data to third parties.

Privacy Policy

HR Data

Synacor Privacy Policy
Description:

This Privacy Policy covers all data submitted through the website.

Effective Date: 5/25/2018

Non-HR Data

Description:

The Synacor Privacy Policy covers data collected or provided upon request, during the use of our services and during technical support sessions for email services. Data collected or provided during technical support sessions for email is deleted once the support session has ended. Data collected or provided for other services is deleted within 90 days. None of the data collected or provided is shared with third parties.

Effective Date: 5/25/2018

Verification Method

TRUSTe

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Synacor, Inc. at:

Lisa Kahn
Corporate Counsel
Synacor, Inc.
2591 Dallas Parkway Suite 200 Frisco, TX 75034
40 La Riviere Drive, Suite 300
Buffalo, New York 14202

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Synacor, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Synacor, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission