Other Covered Entities

ACI Payments Inc.


  • Information and Communications Technology
  • eCommerce Industry
  • Information and Communications Technology
  • Information Technology Services
  • Computer Services


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/4/2017
Next Certification Due Date: 1/4/2022
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/30/2018
Next Certification Due Date: 1/4/2022
Data Collected: HR, NON-HR

Purpose of Data Collection

ACI Worldwide provides electronic payments, bill presentment and payment services for organizations around the world. ACI Worldwide takes the privacy of personal information very seriously and is committed to protecting privacy. See ACI Worldwide Privacy Statement referenced for types of personal data processed and disclosures to third parties.

Privacy Policy

HR Data

Global Data Protection Policy

This Global Data Protection Policy (“Policy”) describes how ACI Worldwide, Inc. and its affiliates and subsidiaries (collectively, “ACI”) undertake activities regarding the collection, use, processing and transfer of “Personal Data” (as defined in Section 2 of this Policy) throughout the world.

Effective Date: 1/21/2019

Non-HR Data


Public facing privacy policy for ACI Worldwide Inc.

Effective Date: 1/1/2021

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact ACI Worldwide, Inc. at:

Brad Mullman
SVP, Enterprise Risk Management
ACI Worldwide, Inc.
6060 Coventry Drive
Elkhorn, Nebraska 68022

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from ACI Worldwide, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against ACI Worldwide, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission