xMatters

Active Participant

Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/30/2016
Next Certification Due Date: 10/8/2021
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/22/2017
Next Certification Due Date: 10/8/2021
Data Collected: NON-HR

Purpose of Data Collection

Name and contact information is submitted by clients to facilitate operations and emergency communications services.

Privacy Policy

HR Data

xMatters Privacy Policy
Description:

This documentsets forth xMatters, inc.HR Privacy Shield Data Privacy Policy (the “Policy”) governing the Company’s use of Personal Data (as defined below). This Policy is applicable to all employees of xMatters, inc.

Effective Date: 1/7/2020

Non-HR Data

Document: xMatters Privacy Policy
Description:

xMatters Privacy Notice

Effective Date: 11/22/2016

Verification Method

TRUSTe

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact xMatters at:

Karen Meohas
Information Assurance Manager
xMatters
12647 Alcosta Blvd # 425
San Ramon, California 94583
kmeohas@xmatters.com
Phone: (778) 892-4233

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from xMatters to your question or complaint, please contact the independent recourse mechanism listed below


HR RECOURSE MECHANISM

EU Data Protection Authorities (DPAs)

NON-HR RECOURSE MECHANISM

TRUSTe


Appropriate statutory body with jurisdiction to investigate any claims against xMatters regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission