Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/30/2016
Next Certification Due Date: 11/7/2020
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/22/2017
Next Certification Due Date: 11/7/2020
Data Collected: NON-HR

Purpose of Data Collection

Name and contact information is submitted by clients to facilitate operations and emergency communications services.

Privacy Policy

HR Data

xMatters Privacy Policy
Description:

xMatters employees have multiple documents that are used to provide notice of the privacy policy including the Acceptable Use Policy and regional Human Resources (HR) handbook documentation.

Effective Date: 11/22/2016

Non-HR Data

Description:

xMatters Privacy Policy

Effective Date: 11/22/2016

Verification Method

TRUSTe

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact xMatters at:

Kari Milone
Legal Counsel
xMatters
Legal Office
12647 Alcosta Blvd # 425
San Ramon, California 94583
Fax: (925) 226-0310

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from xMatters to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against xMatters regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission