Industries
- Information and Communications Technology
- Information Services
Participation
UK Extension to the EU-U.S. Data Privacy Framework Framework: Active
EU-U.S. Data Privacy Framework Framework: Active
Swiss-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
Invoca's Call Intelligence platform allows marketers to get granular campaign attribution to understand why customers are calling, gain real-time intelligence about who is calling and analyze what is being said in conversations. The platform itself collects data related to phone calls that are routed to our customers call centers.
Privacy Policy
Non-HR Data
Invoca Privacy Policy
Verification Method
TRUSTe Data Privacy Framework VerificationDispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Invoca, Inc. at:
Director, Infrastructure and Security
West Hollywood, California 90069
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Invoca, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Invoca, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission