Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
SugarCRM processes data customers submit to our services pursuant to our subscription agreement (Customer Data). Our products may be deployed On-Demand or On-Site and customers may also engage us for professional services and customer support. To fulfill our contractual obligations, SugarCRM may access Customer Data to provide services, to correct and address technical or service problems, or to follow instructions of the customer who submitted the data, or in response to contractual requirements.
Privacy Shield Notice
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact SugarCRM Inc. at:
Cupertino, California 95014
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from SugarCRM Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against SugarCRM Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission