Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/16/2016
Next Certification Due Date: 10/1/2019
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/24/2017
Next Certification Due Date: 10/1/2019
Data Collected: NON-HR

Purpose of Data Collection

Spanning Cloud Apps provides data protection for several SaaS applications (such as Google Apps, Salesforce, and Office 365). We provide backup and restoration services for customer data. Spanning does not access any customer data, it is all treated as an opaque blob with the exception of metadata used for search and navigation in our restore workflows. This data is only visible to data owners. We also collect contact information for marketing use.

Privacy Policy

Non-HR Data

Description:

Privacy policy covering our spanning.com public website, and the data protection services we operate on spanningbackup.com

Effective Date: 9/21/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Spanning Cloud Apps, LLC at:

Brian Rutledge
Principal Security Engineer
Spanning Cloud Apps, LLC
501 Congress Ave, Suite 200
Austin, Texas 78701

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Spanning Cloud Apps, LLC to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Spanning Cloud Apps, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission