- Information and Communications Technology
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Spanning Cloud Apps provides data protection for several SaaS applications (such as Google Apps, Salesforce, and Office 365). We provide backup and restoration services for customer data. Spanning does not access any customer data, it is all treated as an opaque blob with the exception of metadata used for search and navigation in our restore workflows. This data is only visible to data owners. We also collect contact information for marketing use.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Spanning Cloud Apps, LLC at:
Principal Security Engineer
Austin, Texas 78701
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Spanning Cloud Apps, LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Spanning Cloud Apps, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission