Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 6/5/2017
Next Certification Due Date: 11/15/2023
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 9/28/2016
Next Certification Due Date: 11/15/2023
Data Collected: NON-HR

Purpose of Data Collection

We collect first and last name, company name, email address, phone number, billing address or credit card information, geographic location and industry, website tracking data [for our sites], information from social media sites [that customer provides access to], and credit cards for our customers.

Privacy Policy

Non-HR Data


Constant Contact, Inc. (“Constant Contact”) is a leading provider of online tools for small and medium businesses, nonprofits, and other organizations to connect with their contacts or customers through email marketing, social media, websites and more. Our Services help our customers provide timely and relevant marketing and communications on a cross-media basis. Our clients can upload contact lists and use our platform to reach their customers and others, for instance, through email and other channels. Personal information and other data submitted by or on behalf of a customer to the Services, including contact lists (which may include email addresses and other information for a customer’s contacts) and content (including the content of a customer’s campaigns) (collectively, “Customer Data”), belongs to and is controlled by our customers. The privacy notice provide details about our practices relating to personal information collected from or about visitors to our websites, our customers, and others.

Effective Date: 2/15/2022

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Constant Contact Inc at:

Kenneth Dursht
General Counsel
Constant Contact Inc
1601 Trapelo Road
Waltham, Massachusetts 02451

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Constant Contact Inc to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Constant Contact Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission