- Business and Professional Services
- Translation and Interpretation Services
Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
CLI records some telephone interpreting calls with permission from our customers. These recordings are made strictly for internal quality assurance purposes and then destroyed after 90 days. Customers of CLI have the right to refuse call recordings. CLI customizes our services to meet the needs of our customers. We will gather any information required for billing purposes and this information will appear on the invoices.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Certified Languages International at:
Portland, Oregon 97239
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Certified Languages International to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Certified Languages International regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission