• Information and Communications Technology
  • Software


Swiss-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 8/31/2017
Inactive Start Date: 12/19/2020

EU-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 11/15/2016
Inactive Start Date: 12/19/2020

Purpose of Data Collection

FullStory is a service provider of hosted software that permits its customer to record, replay, search, and analyze each user's actual experience with a customers' website. FullStory receives personal data consisting of first and last name, home address, billing address, or other physical address, email address and telephone number. FullStory collects and uses personal data in accordance with our Privacy Policy, available at: FullStory is built on the Google Cloud Platform and stores customer data on secure Google servers. FullStory also may provide customer data to its third party support ticket service provider in order to provide support services to its customers.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact FullStory, Inc. at:

David Woolston
General Counsel
FullStory, Inc.
1745 Peachtree Street, Suite G
Atlanta, Georgia 30309

Appropriate statutory body with jurisdiction to investigate any claims against FullStory, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission