Industries

  • Information and Communications Technology
  • eCommerce Industry

Participation

Swiss-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 6/5/2018
Inactive Start Date: 1/19/2023

EU-U.S. Data Privacy Framework Framework: Inactive - Lapse

Original Certification Date: 9/23/2016
Inactive Start Date: 1/19/2023

Purpose of Data Collection

In connection with the provision of our SaaS-based personalization and recommendation services to customers (generally e-commerce retailers), certain customers may provide us with email addresses obtained from their end users for the sole purpose of enabling RichRelevance to personalize emails from those customers to those end users using our product recommendation services. We may transfer personal information to companies/contractors that assist us in providing our personalization services, but only as directed by our customer. Except for these email accounts, no personal information is collected through our services. RichRelevance's public website collects a minimal amount of personal information in order to maintain account information with customers and prospects, to facilitate provision of future products and services, etc. Further, our third party partners, Google and Marketo, collect information via insertion of a pixel tag so that we may advertise services to customers and prospects after they leave our website. We do not maintain or control that information.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact RichRelevance, Inc. at:

Privacy Team
Privacy Team
RichRelevance, Inc.
San Francisco, California
49 Stevenson Street, Suite 950
San Francisco, California 94105
Fax: 4159830934


Appropriate statutory body with jurisdiction to investigate any claims against RichRelevance, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission