Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 12/19/2016
Next Certification Due Date: 12/19/2017

Non-HR Data Collected

Through our product, Sentry, we provide real time error tracking for web apps, mobile apps and games, which allows developers to reproduce and fix crashes. We collect personal information from the EU about visitors of our website, as well as information about our EU clients and their users in the course of doing business. Where we collect information on behalf of our clients in the course of providing our services (e.g. error logs, usernames), we do so only as data processor and in accordance with our client's instructions. We disclose data to our third party service providers (e.g. cloud hosting services, backup services, customer support providers) who help to support the operation of our business and delivery of our services. We may also disclose data to third parties where required by law and in the course of a corporate reorganization, sale, merger, or similar event. Please see our Privacy Policy for further information.

Privacy Policy

Non-HR Data

Description:

Policy for Functional Software Inc.'s main product, Sentry

Effective Date: 9/23/2016

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Functional Software Inc. at:

James Cunningham
Security Officer
Functional Software Inc.
Sentry
25 Kearny St, Suite 500
San Francisco, California 94108

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Functional Software Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Functional Software Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission

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