Other Covered Entities

HubSpot, Inc.


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 12/5/2016
Next Certification Due Date: 1/5/2022
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/4/2018
Next Certification Due Date: 1/5/2022
Data Collected: NON-HR

Purpose of Data Collection

HubSpot provides inbound marketing and sales software that helps companies attract visitors, convert leads, and close customers. HubSpot's customers decide what types of data will be processed. This data may include personal data, entity data, navigational data (including website usage information), email data, system usage data, application integration data, and other electronic data submitted, stored, sent, or received by end users via the HubSpot services. HubSpot also collects similar information for its own use for marketing, sales, and other business operations. HubSpot relies on certain third parties contracted to provide parts of the HubSpot services on HubSpot's behalf.

Privacy Policy

Non-HR Data


HubSpot's Product Privacy Policy covers the processing of customers data in our capacity as a processor.

Effective Date: 1/3/2020

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact HubSpot, Inc. at:

Nicholas Knoop
Senior Corporate Counsel
HubSpot, Inc.
25 First St., 2nd floor
Cambridge, Massachusetts 02141

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from HubSpot, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against HubSpot, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission