Other Covered Entities

BigCommerce Holdings, Inc.
BigCommerce Pty. Ltd.
BigCommerce, Inc.

Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/11/2016
Next Certification Due Date: 1/9/2019
Data Collected: NON-HR

Purpose of Data Collection

BigCommerce collects and processes customer information, product use data, and network traffic data, including, Internet Protocol Addresses (IP Addresses), security information, traffic log and performance data. To the extent that any such data is capable of being used to identify (alone or in conjunction with other data, an individual), it is treated as personal data. BigCommerce processes data to provide, maintain, protect, develop, and improve the products we offer to our customers, detect and prevent potential fraud and security risks, and support BigCommerce?s internal business operations (e.g. billing).

Privacy Policy

Non-HR Data

Description:

BigCommerce Non-HR Privacy Policy

Effective Date: 9/30/2016

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact BigCommerce at:

Jeff Mengoli
General Counsel
BigCommerce
Austin, Texas
11305 Four Points Drive
Austin, Texas 78726

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from BigCommerce to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against BigCommerce regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission