Other Covered Entities
- Information and Communications Technology
Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
BigCommerce collects and processes customer information, product use data, and network traffic data, including, Internet Protocol Addresses (IP Addresses), security information, traffic log and performance data. To the extent that any such data is capable of being used to identify (alone or in conjunction with other data, an individual), it is treated as personal data. BigCommerce processes data to provide, maintain, protect, develop, and improve the products we offer to our customers, detect and prevent potential fraud and security risks, and support BigCommerces internal business operations (e.g. billing).
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact BigCommerce at:
Assistant General Counsel
AUSTIN, Texas 78726
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from BigCommerce to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against BigCommerce regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission