Gem Software, Inc.

Active Participant

Industries

  • Business and Professional Services
  • Employment Services
  • Information and Communications Technology
  • Software
  • Application Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/5/2018
Next Certification Due Date: 11/9/2021
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/5/2018
Next Certification Due Date: 11/9/2021
Data Collected: HR, NON-HR

Purpose of Data Collection

Gem Software, Inc. collects and stores email address, name, cookies, and IP address. We process user email contacts and emails to send email on behalf of our users, to track emails (opens, clicks, and replies), and send automated followups. We store communication between our users and candidates they source. We process browsing history and downloads to capture PDF resumes of candidates that are sourced. This data is collected and processed to provide the service to our users and to improve the service.

Privacy Policy

HR and Non-HR Data

Document: Gem Software, Inc. Privacy Policy
Description:

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our websites and service offered at www.gem.com ("Services"), but not to the practices of companies we don’t own or control, or people that we don’t manage. For the purposes of EU data protection laws ("Data Protection Law"), Gem Software, Inc. (“Gem Software”) is data controller (i.e., the company who is responsible for, and controls the processing of, your personal data).

Effective Date: 11/19/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Gem Software, Inc. at:

David Dold
Head of Operations
Gem Software, Inc.
703 Market Street, 19th Floor, San Francisco, CA 94103
268 Bush Street, #49
San Francisco, California 94104
info@gem.com
Phone: (415) 209-5485

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Gem Software, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


HR RECOURSE MECHANISM

EU Data Protection Authorities (DPAs)
Swiss Federal Data Protection and Information Commissioner (FDPIC)

NON-HR RECOURSE MECHANISM

JAMS Privacy Shield Program


Appropriate statutory body with jurisdiction to investigate any claims against Gem Software, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission