• Information and Communications Technology
• Cloud Computing

Purpose of Data Collection

WeTransfer processes data of its users. WeTransfer collects, processes or hosts personal information provided by users: - Contact information: your name and your email address or the email address of the recipient(s). - Information about yourself: age, gender, city. - Preferences: for example language settings or interests. - Content and metadata: you may choose to upload or create Content which contains all sorts of personal information about you and others. Such Content also contains a filename, size and filetype. - Personal messages: the ones you send to people along with sharing your files. Personal information we collect by automated means: - Browser information: type of browser, language settings, country and timezone. - Cookie or web beacon information: cookie IDs and settings and other personal information received through cookies, web beacons or pixel tags. - Device information: the type of device, hardware model and operating system. - Identification details: unique identifiers such as an IDFA (for iOS), MAC address or a UserID. - Network information: IP-addresses and mobile network information. - Location data: data on your geo-location. - Service usage: information regarding the way you interact with our Services, websites and mobile apps. Personal information we receive from partners: - Integration information: you can choose to integrate some of our Services with your account, such as Slack, in order to provide you with a rich messaging functionality. - Marketing information: some partners may provide additional (aggregated) information, for instance through their Software Developer Kits (SDKs). - Legal Information: when law enforcement agencies or courts order us to take down Content, we may initially receive personal information about you and your behaviour. Purposes for processing personal data: Service: the most important reason for using personal information is, of course, to offer our users our Services. Support: we provide a wide range of support services to help out users, for instance when they need technical assistance. Account & billing: creating and upholding personal accounts. Safety, integrity & security: WeTransfer follows up on abuse reports, NTD/DMCA reports, fraud investigations and could investigate your compliance with our of our Terms of Services and/or API Terms of Use. Furthermore, we detect & block Child Sexual Abuse Imagery (CSAI). Improvement & development: we evaluate the use of our Services to improve our Services, fix bugs, develop new products and services. We do this either by market research or by performing analyses. Marketing, advertisement & communication: we use personal information for marketing and (interest based) advertising for instance by using SDKs or cookies, as well as communication. Legal: in so far as necessary, we might use personal information to defend WeTransfer in legal proceedings. Legal grounds are contractual obligations with users, legal obligations, consent and/or legitimate interest.

Questions or Complaints?

If you have a question or complaint, please contact WeTransfer Corp at: