Participation

UK Extension to the EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 11/16/2023
Next Certification Due Date: 10/15/2024
Data Collected: NON-HR

EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 1/3/2020
Next Certification Due Date: 10/15/2024
Data Collected: NON-HR

Purpose of Data Collection

As a communications software provider, we necessarily must process certain information required to transmit voice and/or messaging traffic over our VoIP network. We also process personal information as necessary to create and maintain business relationships with our customers, to market to prospective customers, to maintain and operate our VoIP network and the Bandwidth platform, to respond to law enforcement requests, and to mitigate fraud and spam on the Bandwidth platform.

Privacy Policy

Non-HR Data

Description:

Privacy Notice updated effective October 10, 2023

Effective Date: 10/10/2023

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Bandwidth Inc. at:

Laura Chipman
VP & Deputy General Counsel
Bandwidth Inc.
Bandwidth Privacy Team
2230 Bandmate Way
Raleigh, North Carolina 27607

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Bandwidth Inc. to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against Bandwidth Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission