Other Covered Entities

CarRentals.com, Inc.
CruiseShipCenters USA, Inc.
d/b/a Expedia Partner Solutions
Egencia LLC (NV)
Hotels.com, L.P.
Hotwire, Inc.
SilverRail Technologies, Inc.
Vrbo Holdings, Inc.

Industries

  • Travel and Tourism
  • Travel Marketing Services

Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/28/2019
Next Certification Due Date: 8/5/2021
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/28/2019
Next Certification Due Date: 8/5/2021
Data Collected: NON-HR

Purpose of Data Collection

Data is processed for various purposes as described in our privacy policy, including: providing and fulfilling the products and services to consumers and businesses; communications related to products and services; marketing and sales; enabling, personalizing and improving our products and services; security and fraud protection; compliance with legal and regulatory obligations; resolve disputes and defend ourselves; and business purposes including business transactions. Data is disclosed to Expedia Group affiliates and third parties as described in our privacy policy and includes travel suppliers, partners, service providers, and others as necessary to comply with the law and other legal reasons.

Privacy Policy

Non-HR Data

Description:

Describes how CarRentals processes data.

Effective Date: 8/21/2020
Description:

Describes how CruiseShipCenters processes data.

Effective Date: 6/10/2020
Description:

Describes how Expedia Partner Solutions processes data.

Effective Date: 8/28/2020
Description:

This statement goes with the HomeAway Privacy Statement, and explains in detail the Privacy Shield principles and our stance on our adherence. This is currently part of the privacy policies of all entities certified under Expedia, Inc. certification. For HomeAway, we are putting this as separate linked document.

Effective Date: 11/4/2019
Description:

Describes how Egencia LLC (NV) processes data.

Effective Date: 8/21/2020
Description:

Describes how Expedia.com (US) processes data.

Effective Date: 12/14/2018
Description:

Describes how Hotels.com processes data.

Effective Date: 8/26/2020
Description:

Describes how Hotwire processes data.

Effective Date: 8/26/2020
Description:

Describes how SilverRail processes data.

Effective Date: 8/13/2019
Description:

This is the new privacy statement to be posted on websites operated by Vrbo Holdings, Inc. including homeaway.com, Vrbo.com and vacationrental.com.

Effective Date: 8/21/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Expedia, Inc. at:

Terri Lindow
Paralegal
Expedia, Inc.
1111 Expedia Group Way West
Seattle, Washington 98119

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Expedia, Inc. to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against Expedia, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission