• Information and Communications Technology
• Software

• Information and Communications Technology
• Software
• System Infrastructure Software

Purpose of Data Collection

We use the information We collect to provide and enhance Our products and services, to operate Our business (e.g. billing and other accounting purposes; establishing accounts and contacting you regarding important information about your account, including notices and updates), for editorial and feedback purposes, for marketing and promotional purposes (including providing your contact information to third parties with whom Kaseya has a relationship), for statistical analysis, for product development, to contact you regarding our products and services, to monitor and maintain our network, and to address issues that may arise concerning claims of abuse or inappropriate activity. For example, We may use the information We collect for the following purposes: Displaying personalized content and advertising; Information security and IT management; Informing you of other products or services offered by Us; Sending you relevant survey invitations; Providing you with additional materials regarding Our products and services or to connect you with a Kaseya representative; Responding directly to your questions, comments or requests for support; Analyzing site usage to improve and customize Our web sites and products and service offerings; Improving Our marketing and promotional efforts; and Enforcing Our agreements with you. Some of the information We collect allows Us to differentiate users on Our network, and in some cases, We act as a pass-through for certain pieces of information to obtain authentication for Internet access. We may compile, sell, and otherwise use for any purpose any usage data or other data as set forth in the Kaseya End User License Agreement (“EULA”) including information that We may receive by providing support or professional services under that agreement. If you have purchased products or services from Kaseya, please refer to the EULA to which you are party for further information regarding how we collect and process usage data. If our use of your data is governed by the European Union’s General Data Protection Regulation (“GDPR”), you should know that we rely on the following legal grounds to process your personal information: Performance of a contract – To the extent you have purchased a product or service from Kaseya, we may need to collect and use your personal information to perform the services which you have purchased. For example, we may use your personal information to respond to requests you make via our website and provide you with such services. Compliance with law – In certain circumstances we may be required to process your data to comply with legal obligations to which Kaseya is subject. Consent – Some of the personal information We collect is provided by you voluntarily, for example when you sign up to join a mailing list or register for an event, and is therefore collected and used with your permission. To withdraw your consent to such use, you can contact us at dpo@kaseya.com. Legitimate interests – We may use your personal information for our legitimate interests, such as to improve our products and services and the content on Kaseya websites. We may also use your contact information to keep you and others who have provided us with their contact information up-to-date on recent product and service developments. It you wish us to stop using your contact information in this manner, you can contact us at dpo@kaseya.com.

Questions or Complaints?

If you have a question or complaint, please contact Kaseya US LLC at: