Industries

  • Information and Communications Technology
  • Software
  • System Infrastructure Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/26/2019
Next Certification Due Date: 3/25/2020
Data Collected: HR, NON-HR

Purpose of Data Collection

Data of customers and end users (email addresses, name, address, email content data, IP addresses, data stored in cookies & log files) for the purpose of provision of technical support and services, as well as for SaaS offerings; HR data (CV & application data, e.g. name, address, education data, contact information, date & place of birth, job history, gender, citizenship, etc.; business as usual data, e.g. vacation times, sick leave dates, performance review & salary data, etc.).

Privacy Policy

HR Data

HR Data Protection Policy
Description:

This policy provides information about the (internal) processing of HR-related data within the organization.

Effective Date: 12/1/2018

Non-HR Data

Description:

Company's Public Privacy Policy Website related to the processing of personal data on the Website of company, as well as during the job application process.

Effective Date: 9/3/2018

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Open-Xchange, Inc. at:

Maxim Letski
Open-Xchange, Inc.
530 Lytton Avenue
Palo Alto, California 94301

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Open-Xchange, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Open-Xchange, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission