Other Covered Entities
Industries
- Information and Communications Technology
- Software
- Application Software
Participation
UK Extension to the EU-U.S. Data Privacy Framework Framework: Active
EU-U.S. Data Privacy Framework Framework: Active
Swiss-U.S. Data Privacy Framework Framework: Active
Purpose of Data Collection
Information We Collect or Receive We collect or receive the following types of personal information (i.e., information that might individually identify a specific person) for our business when we have an appropriate basis: Information You Voluntarily Choose to Provide Contact information (e.g., name, business phone number, business email address, billing address, etc.), that customers and potential customers give to us so we can contact them with information about our products and services, and so we can provide these products and services when contracted to do so. Information Collected When You Use Our Website We are the sole owners of the information collected on this website (the “Site”). We collect information you voluntarily give us via email or from other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services or changes to this Policy. We receive personal information from Site visitors who submit information directly, such as when they inquire about our services, register to use Site features or receive information, or register for webinars and other events. Such information typically includes name, title, address, phone number, fax number, and e-mail address. If you apply for a job in response to one (1) of the career opportunities on our Site, you will be submitting information to our service provider’s website subject to their privacy policy. MercuryGate may also collect or receive information about how individuals access this Site. This information may include internet protocol (IP) addresses (or the DNS name associated with it) of the individual's device, the web sites the user visited immediately prior to and upon exiting this Site, and the browser software the individual is using to access this Site. This information is used in to administer our systems and this Site, and to make improvements to and protect this Site. MercuryGate may use cookies and other technologies on this Site to enhance or improve user experience, including customization of content. A cookie is usually text data a website transfers to the individual's browser from a web server that is stored on the individual's device. Cookies can be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on this Site. Information Collected When You Use Our Products With a MercuryGate account, you can sign in to MercuryGate products/services, as well as those of select MercuryGate partners. Personal information associated with your MercuryGate account includes credentials, device and usage data, name and contact information, information about your interactions with MercuryGate, and partner products. To enable personalization and consistent experiences across products and devices for your MercuryGate accounts, we track and use visitor and account data. Visitor data includes name, email, role, permissions, business title, location, IP address, first login date, and visitor actions (e.g., saw a webinar, received an email, downloaded a whitepaper, etc.). Account data includes account name, location, industry, size, assigned contacts, and activity (e.g., reports downloaded, data exports, feature usage). Information Related to Drivers MercuryGate, operating as a transportation manager, may receive very limited personal information related to drivers. MercuryGate processes that data in the performance of services for and under the direction of our customers. We process this personal information to fulfill our contractual obligations to our customers and premised on the same legal basis they identified to you—such as your consent or fulfilling a contract with you. Personally identifiable information (PII) is only used for MercuryGate Fleet customer’s carrier management and driver/carrier complia
Privacy Policy
HR Data
This Privacy Standard sets out how we handle the Personal Data of our customers, suppliers, employees, workers and other third parties. This Privacy Standard applies to all Personal Data we Process regardless of the media on which that data is stored or whether it relates to past or present employees, workers, customers, clients or supplier contacts, shareholders, website users or any other Data Subject.
Non-HR Data
MercuryGate processes personal data as necessary to operate our business, fulfill customer requests, as required by law, or as set forth in this Policy. We collect or receive the following types of personal information: Information you voluntarily provide such as, but not limited to: name, business phone number, business email address, and billing address. Information collected when you use our website such as, but not limited to: IP addresses (or the DNS name associated with it) of your device, the web sites you visited immediately prior to and upon exiting our Site, and the browser software you use to access our Site. Information collected when you use our products such as, but not limited to: credentials, device and usage data, name and contact information, information about your interactions with MercuryGate, and partner products. Information related to drivers to fulfill our customer contractual obligations such as, but not limited to: driver names, address, phone number, email address, social security numbers, driver license numbers, passport numbers, VISA numbers, and green card numbers.
Verification Method
Self-Assessment
Dispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact MercuryGate International, Inc. at:
CISO
Cary, North Carolina 27518-8695
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from MercuryGate International, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
HR RECOURSE MECHANISM
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against MercuryGate International, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission