Other Covered Entities

TranSolutions LLC


  • Information and Communications Technology
  • Software
  • Application Software


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/29/2019
Next Certification Due Date: 3/18/2021
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/29/2019
Next Certification Due Date: 3/18/2021
Data Collected: NON-HR

Purpose of Data Collection

Information You Voluntarily Choose to Provide Contact information (e.g., name, business phone number, business email address, billing address, etc.), that customers and potential customers give to us so we can contact them with information about our products and services, and so we can provide these products and services when contracted to do so. Information Collected When You Use Our Website We are the sole owners of the information collected on this website (the “Site”). We collect information you voluntarily give us via email or from other direct contact from you. We will use your information to respond to you regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services or changes to this Policy. We receive personal information from Site visitors who submit information directly, such information typically includes name, title, address, phone number, fax number, and e-mail address. MercuryGate may also collect or receive information about how individuals access this Site. This information may include internet protocol (IP) addresses (or the DNS name associated with it) of the individual's device, the web sites the user visited immediately prior to and upon exiting this Site, and the browser software the individual is using to access this Site. This information is used in to administer our systems and this Site, and to make improvements to and protect this Site. MercuryGate may use cookies and other technologies on this Site to enhance or improve user experience, including customization of content. Cookies can be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on this Site. Information Collected When You Use Our Products With a MercuryGate account, you can sign in to MercuryGate products/services, as well as those of select MercuryGate partners. Personal information associated with your MercuryGate account includes credentials, device and usage data, name and contact information, information about your interactions with MercuryGate, and partner products. To enable personalization and consistent experiences across products and devices for your MercuryGate accounts, we track and use visitor and account data. Visitor data includes name, email, role, permissions, business title, location, IP address, first login date, and visitor actions (e.g., saw a webinar, received an email, downloaded a whitepaper, etc.). Account data includes account name, location, industry, size, assigned contacts, and activity (e.g., reports downloaded, data exports, feature usage). Information Related to Drivers MercuryGate, operating as a transportation manager, may receive very limited personal information related to drivers. MercuryGate processes that data in the performance of services for and under the direction of our customers. We process this personal information to fulfill our contractual obligations to our customers and premised on the same legal basis they identified to you—such as your consent or fulfilling a contract with you. Personally identifiable information (PII) is only used for MercuryGate Fleet customer’s carrier management and driver/carrier compliance qualification processes. Personal data collected from individual drivers may include the following: name, address, phone number, email address, social security numbers, driver license numbers, passport numbers, VISA numbers, and green card numbers.

Privacy Policy

Non-HR Data


MercuryGate Privacy Policy

Effective Date: 3/18/2020

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact MercuryGate International, Inc. at:

Adonijah Moreland
Security Engineer
MercuryGate International, Inc.
Security Team
200 Regency Forest Dr,
Cary, North Carolina 27518

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from MercuryGate International, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against MercuryGate International, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission