Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/18/2017
Next Certification Due Date: 5/18/2021
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/18/2017
Next Certification Due Date: 5/18/2021
Data Collected: HR, NON-HR

Purpose of Data Collection

PSI may need to process personal information pertaining to its staff (including contractors), job applicants, healthcare professionals, customers, and vendors. PSI may also process pseudonymized/key-coded personal information of study subjects. Purposes for processing data include, but are not limited to: - Personal information of healthcare professionals engaged in clinical trials is processed to be able to ensure they are qualified to conduct clinical trials, as well as to identify and contact individual investigators to ascertain their interest in participating in future clinical trials in accordance with their experience, specialty, availability, and other factors; to enable communication; and to provide technical support for use of PSI information resources. Healthcare professionals selected to conduct clinical trials may also be required to provide additional information to facilitate reimbursement for their participation in clinical trials. - Personal information of job applicants is processed to enable screening, selection and hiring of candidates and communication with them. - Personal information of staff is processed to make staffing decisions, manage payroll and benefits, and for other human resource administration and management purposes; and to provide technical support for use of PSI information resources. - Personal information of customers, potential customers and vendors is processed for business communication purposes; to enable prompt responses to requests for information; and to provide technical support for use of PSI information resources. - Pseudonymized/key coded data of study subjects is processed in order to manage clinical trials (which may include pharmacovigilance); and to analyze the results of trials necessary for clinical drug development, when commissioned by customers.

Privacy Policy

HR and Non-HR Data

Description:

PSI Pharma Support America, Inc. Data Privacy Policy

Effective Date: 6/30/2017

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact PSI Pharma Support America, Inc. at:

Benjamin Roccanova
Director Legal, North America
PSI Pharma Support America, Inc.
875 First Avenue, King of Prussia, PA 19406
875 First Avenue
King of Prussia, Pennsylvania 19406

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from PSI Pharma Support America, Inc. to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against PSI Pharma Support America, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission