- Information and Communications Technology
Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Smooch is a data processor, processing Personal Data of our Customers and their clients for the purpose of providing messaging within their applications and websites. We process personal data from the EU only on behalf of, and under the instruction of, our clients.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Smooch Technologies US Inc. at:
Chief Privacy Officer
Wilmington, Delaware 19808
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Smooch Technologies US Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Smooch Technologies US Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission