Industries

  • Information and Communications Technology
  • Software

Participation

Swiss-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 8/31/2017
Inactive Start Date: 9/4/2020

EU-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 7/3/2017
Inactive Start Date: 9/4/2020

Purpose of Data Collection

Smooch is a data processor, processing Personal Data of our Customers and their clients for the purpose of providing messaging within their applications and websites. We process personal data from the EU only on behalf of, and under the instruction of, our clients.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Smooch Technologies US Inc. at:

Debbie Papoulis
Chief Privacy Officer
Smooch Technologies US Inc.
Smooch Technologies Inc 1201 5333 Casgrain Montreal, QC, H2T 1X3
2711 Centerville Road, Suite 400
Wilmington, Delaware 19808


Appropriate statutory body with jurisdiction to investigate any claims against Smooch Technologies US Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission