Other Covered Entities
Industries
- Information and Communications Technology
- Software
Participation
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
We provide our clients with the ability to create profiles of their End Users in order to effectively communicate with them via marketing communications tools like email, analytics services, and the ability to export information, at our client’s direction, to other applications. To do this, our clients integrate our technology into their applications, websites, or other online services.
Privacy Policy
Non-HR Data
In accordance with our Privacy Policy, we give our customers 30 days notice. This policy will be effective July 16th, 2017. We have been approved by the BBB with this policy.
Verification Method
Self-Assessment
Dispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Customer.io at:
GRC Analyst
Portland, Oregon 97008
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Customer.io to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Customer.io regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission