Other Covered Entities

Peaberry Software, Inc. (d/b/d Customer.io)

Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 6/22/2017
Next Certification Due Date: 7/30/2019
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 6/22/2017
Next Certification Due Date: 7/30/2019
Data Collected: NON-HR

Purpose of Data Collection

We provide our clients with the ability to create profiles of their End Users in order to effectively communicate with them via marketing communications tools like email, analytics services, and the ability to export information, at our client’s direction, to other applications. To do this, our clients integrate our technology into their applications, websites, or other online services.

Privacy Policy

Non-HR Data

Document: Privacy Policy
Description:

In accordance with our Privacy Policy, we give our customers 30 days notice. This policy will be effective July 16th, 2017. We have been approved by the BBB with this policy.

Effective Date: 7/16/2017

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Customer.io at:

Sonja Beardsley
Business Ops
Customer.io
921 SW Washington Street, Suite 820, Portland, Oregon 97205
921 SW Washington St., Suite 820
Portland, Oregon 97205

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Customer.io to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Customer.io regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission