- Information and Communications Technology
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
We may use personal data collected by us for the following purposes: • to contact a consumer if they have requested information or communication from us; • to determine the country in which a consumer is located for compliance purposes (including without limitation export compliance) and for security, anti-piracy, and fraud prevention purposes; • to help verify that existing personal information about a consumer in our possession is accurate and complete; • to provide a consumer with product updates and upgrades, special offers, pricing information, newsletters, and other information, either on our own behalf or in some cases on behalf of a partner or client acting as their agent, where a consumer has consented to receive it; • to undertake any other promotional activities where a consumer has consented to such promotional activities; • in connection with keys, access codes or other information as may be required to permit a consumer to access the websites or services of our partners to receive products, updates or services; • for the purposes identified in a specific Supplemental Privacy Notice posted on the page or area of our Ecommerce Engine where a consumer provided that information; • to verify compliance with applicable laws, rules and regulations; • if a consumer visits our Ecommerce Engine for the purposes of conducting a purchase transaction: o to take, verify, process or deliver the consumer's order, process or obtain payment, verify the consumer's tax or tax exempt status, contest chargebacks, determine the consumer's eligibility for a line of credit, or notify the consumer of the status of their order; o for fraud and piracy prevention purposes; o to provide the consumer, to the extent permitted by law, with a personalized shopping experience; o to register the consumer's purchase with the manufacturer or service provider for warranty, technical support or similar purposes; o to provide notice of the consumer's purchase to the provider of an online service for which the consumer has purchased a service use right from us, for example, in order for the service provider to enable the consumer's access to the service; o to establish an account for future purchases by the consumer if they have consented to the creation of an account; o to facilitate the renewal of subscriptions for products or services; and o to provide the consumer with effective customer service (which may to the extent and in a manner permitted by applicable law, include contacting visitors who commence but do not complete a checkout process to follow up on the incomplete session or to see if there was a problem with their use of this Ecommerce Engine), and/or technical support.
FastSpring (as responsible authority) respects the privacy of our customers, partners and suppliers of products or services. The purpose of this Privacy Statement is to provide you with information concerning how we collect personal information when you use this Ecommerce Engine, and how we collect other information regarding your interaction with this Ecommerce Engine without identifying you as an individual; how we use, handle and disclose collected information; and choices you may have about the ways we collect and use that information. Our goal in handling personal information provided to us is to comply with applicable data protection and privacy laws in the jurisdiction(s) where a given transaction occurs, and to offer users of our Ecommerce Engine notice, choice and consent regarding processing for direct marketing purposes, security, data integrity, access, and enforcement with regard to personal information.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Bright Market, LLC at:
Director of Product Management
Santa Barbara, California 93101
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Bright Market, LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Bright Market, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission