- Information and Communications Technology
- Information Technology Services
- Computer Services
Swiss-U.S. Privacy Shield Framework: Active
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or download or use our product. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. If you use one of our email related services, our systems will store metadata from email headers. This information is stored on your behalf and exclusively for your use. We use information we collect from our users for the following purposes: TO PERSONALIZE YOUR EXPERIENCE Your information helps us to better respond to your individual needs TO IMPROVE CUSTOMER SERVICE Your information helps us to more effectively respond to your customer service requests and support needs TO PROCESS TRANSACTIONS Any billing information you provide through our payment systems, whether public or private, will not be sold, exchanged, transferred, or given to any other company. TO SEND PERIODIC EMAILS The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact mxHero at:
San Francisco, California 94111
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from mxHero to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against mxHero regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission