Other Covered Entities

Workfront Limited
Workfront, Inc.


  • Information and Communications Technology
  • Information Services


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 12/18/2017
Next Certification Due Date: 4/8/2023
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 5/21/2019
Next Certification Due Date: 4/8/2023
Data Collected: HR, NON-HR

Purpose of Data Collection

1. Legitimate business need. Data is processed for product usage statistical information (e.g., what features are most frequently used, what user roles are most often deployed, production adoption, etc.). There are only 4 required fields for account creation; given or first name, family or surname, user role (e.g., system admin, user admin, general user, etc.) and work email address. 2. Marketing. Customers are sent information about company events for their specific geographic region and product updates. The personal data processed for marketing data is geolocation data for customer and prospects in order to provide targeted material. All communications have an opt-out option. All community sites start with an opt-in option.

Privacy Policy

HR and Non-HR Data


This is Workfront's external privacy policy and commitment to our customers.

Effective Date: 2/9/2022

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Workfront at:

Bela Simonnet
Privacy Analyst
Adobe 601 Townsend Street
San Francisco, California 94103

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Workfront to your question or complaint, please contact the independent recourse mechanism listed below

Appropriate statutory body with jurisdiction to investigate any claims against Workfront regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission