Reflektive, Inc.

Active Participant

Industries

  • Information and Communications Technology

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/18/2017
Next Certification Due Date: 10/11/2019
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/18/2017
Next Certification Due Date: 10/11/2019
Data Collected: HR, NON-HR

Purpose of Data Collection

Reflektive provides a modern cloud-based software-as-a-service performance management platform for businesses (the “Services”). The Services are delivered to customers through a web portal accessible in modern browsers and mobile applications, and are designed to be used by Reflektive's customers’ employees, managers, and human resources administrators to measure and manage workforce performance throughout the year with tools such as real-time feedback, goal management, performance check-ins, and performance reviews. Users (employees of Reflektive's customers) log into the Services to set goals, track progress on goals set, give feedback to coworkers, complete self-assessments and performance reviews, and view organization-wide recognition, among other things, within such user’s organization. Reflektive may collect Personal Information within the scope of the Services for a user’s profile and account, including a user’s name, date of birth, job title, work email address, office location, office phone number, department or group, manager’s name, a unique identifier, employment dates, profile picture, username and password. Reflektive does not intentionally collect, and requests that users do not provide, Sensitive Personal Information. Reflektive will not sell or rent your Personal Information to any third party. Except as described in the Privacy Policy or such applicable agreement between Reflektive and the applicable customer, Reflektive does not use or disclose Personal Information for any purpose, other than to the extent necessary to perform the Services, unless a user expressly opts-in to any other use. Reflektive notifies its customers and users regarding what information is collected and how it may be disclosed to third parties in more detail in its publicly available Privacy Policy.

Privacy Policy

HR and Non-HR Data

Document: Privacy and Security Policy
Description:

Reflektive's Privacy and Security Policy covers both human resources and non-human resources data.

Effective Date: 7/31/2017

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Reflektive, Inc. at:

Jeff McCarthy
VP of Customer Success
Reflektive, Inc.
Reflektive, Inc. 123 Townsend Street, 3rd Floor, San Francisco, CA 94107
123 Townsend Street, 3rd Floor
San Francisco, California 94107
jmccarthy@reflektive.com
Phone: (888) 577-8929

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Reflektive, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


HR RECOURSE MECHANISM

EU Data Protection Authorities (DPAs)
Swiss Federal Data Protection and Information Commissioner (FDPIC)

NON-HR RECOURSE MECHANISM

JAMS Privacy Shield Program


Appropriate statutory body with jurisdiction to investigate any claims against Reflektive, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission