• Information and Communications Technology
  • Software


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/24/2017
Next Certification Due Date: 10/22/2021
Data Collected: NON-HR

Purpose of Data Collection

vcita processes personal information provided by a Business or an End User through vcita’s sites and services. Such information includes personal contact details such as email address, payment and transaction related personal information as required to provide vcita’s services. vcita also receives and stores personal information from recorded calls a Business or an End User took part in. In addition, vcita collects information, such as session durations, page impressions, Internet protocol (IP) addresses, details from End Users’ devices and information related to online data or metadata that is routed through vcita’s servers. Further information is collected when a Business or an End User communicates with vcita, for example, by submitting an inquiry to customer support. For more information please see vcita’s online privacy policy at:

Privacy Policy

Non-HR Data

Document: Privacy Policy

The Privacy Policy includes explanation and reference to the Privacy Shield framework and is available publicly on our website.

Effective Date: 3/3/2019

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact vCita, Inc. at:

Maya Steiner
vCita, Inc.
10900 NE 8th St, Suite 1490
Bellevue, Washington 98004

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from vCita, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against vCita, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission