EU-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 9/22/2017
Inactive Start Date: 10/22/2018

Purpose of Data Collection

MRI is a leading provider of hosted and non-hosted enterprise real estate management software and services. Through its MRI SaaS solution, MRI offers maintenance, support and other services to its customers to store, manage, and configure their and their affiliates’ and/or customers’ real estate and investment management data. MRI provides its MRI SaaS solution to customers located in the EU, Switzerland, Iceland, Liechtenstein or Norway by hosting these solutions in MRI’s data centers located in the United States (US) or remotely from either the EU or the US. MRI provides product development services, maintenance and support, solution engineering services, professional technical services and product technical support services (collectively, the “Services”) to its hosted and non-hosted customers and prospective customers in the EU, Switzerland, Iceland, Liechtenstein, or Norway through employees who may be located in the US or the EU, or who may be present at the customer’s or prospective customer’s site in the EU, Switzerland, Iceland, Liechtenstein, or Norway. Customers using the MRI SaaS solution are responsible for managing the data that they store at MRI’s data centers. These responsibilities include determining the types of information that are stored, how that information will be used, to whom it will be disclosed, and for what purposes. Similarly, MRI’s hosted or non-hosted customers and prospective customers who share data with MRI in connection with any of its Services are responsible for deciding which categories of data will be shared and for what purposes except as otherwise contracted by the Customer and MRI. When MRI processes data received from a customer or prospective customer (“Customer Data”), whether for its MRI SaaS solution or in connection with its provision of the Services, MRI does so only pursuant to the customer’s or prospective customer’s instructions, prior authorization or written agreement with MRI.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact MRI Software LLC at:

Katelynn Yonce
Staff Attorney
MRI Software LLC
28925 Fountain Parkway
Solon, Ohio 44139

Appropriate statutory body with jurisdiction to investigate any claims against MRI Software LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission