• Information and Communications Technology
• Information Services

Purpose of Data Collection

Purpose of collection of personal data: to provide the contracted services which are web and app users experience analytics services to customers. Type of information collected: (i) IP address, (ii) technical information of a user’s computer or app, (iii) the pages within the specific website or app (including the preceding website/app's URL), (iv) how a user has interacted with the website or app, the time engaged on a certain web page or app page, (v) any errors encountered by the user on the web page or app, (vi) information provided by a user on the website or app (except any information the website/app operator chooses to block from being sent to Clicktale), (vii) the HTML of the webpage or screenshot of the app screen visited by a user (including any data or content contained therein) and (viii) a cookie to anonymously identify a user by generating a unique ID for the purpose of enabling the Clicktale software to track such users’s actions across the customer’s website. Third party involved: Data hosting providers.

Questions or Complaints?

If you have a question or complaint, please contact Clicktale, Inc. at: