• Information and Communications Technology
  • Software
  • Application Software


EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 9/19/2016
Next Certification Due Date: 10/28/2020
Data Collected: HR, NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 10/20/2017
Next Certification Due Date: 10/28/2020
Data Collected: NON-HR

Purpose of Data Collection

We may use the information we obtain about you to: Register you on our Site and manage and maintain your accounts on the Site; Provide products or services you request; Understand your needs and interests and tailor our products and services to suit your personal interests and the manner in which visitors use our Site, products, and services; Communicate with you about products, services, based on the general geographic location transmitted by your mobile device; Maintain a record of general transactions on our Site; Respond to your questions and comments and provide customer support; Communicate with you through email, websites, mobile applications and social media about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you; Enable you to communicate with us through our blogs, social networks, and other interactive media; Operate, evaluate, and improve our business and the products and services we offer; Analyze and enhance our marketing communications, and strategies (including by identifying when emails sent to you have been received and read); Analyze performance of our services and technology and to analyze trends and statistics regarding visitors use of our Site, mobile applications, and social media assets, and the transactions visitors conduct on our Site; Protect against fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users; Enforce our Terms of Service; and Comply with applicable legal requirements and industry standards and our policies.

Privacy Policy

HR and Non-HR Data


Convercent and our affiliates (“Convercent”, “we”, “us” and “our”) respect your privacy, we have developed this Privacy Policy to inform you about our privacy practices and about special privacy practices related to our Privacy Shield Participation. This Privacy Policy describes the types of personal information we collect, how we use the information, with whom we share it, how we secure it and the choices you can make about our use of the information.

Effective Date: 6/6/2018

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Convercent at:

Cole Krems
Global Head Data Privacy and Information Security
3858 Walnut Street, Suite 255
Denver, Colorado 80205

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Convercent to your question or complaint, please contact the independent recourse mechanism listed below

Appropriate statutory body with jurisdiction to investigate any claims against Convercent regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission