EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
We may use the information we obtain about you to: ? Register you on our Site and manage and maintain your accounts on the Site; ? Provide products or services you request; ? Understand your needs and interests and tailor our products and services to suit your personal interests and the manner in which visitors use our Site, products, and services; ? Communicate with you about products, services, based on the general geographic location transmitted by your mobile device; ? Maintain a record of general transactions on our Site; ? Respond to your questions and comments and provide customer support; ? Communicate with you through email, websites, mobile applications and social media about our products, services, offers, events and promotions, and offer you products and services we believe may be of interest to you; ? Enable you to communicate with us through our blogs, social networks, and other interactive media; ? Operate, evaluate, and improve our business and the products and services we offer; ? Analyze and enhance our marketing communications, and strategies (including by identifying when emails sent to you have been received and read); ? Analyze performance of our services and technology and to analyze trends and statistics regarding visitors? use of our Site, mobile applications, and social media assets, and the transactions visitors conduct on our Site; ? Protect against fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users; ? Enforce our Terms of Service; and ? Comply with applicable legal requirements and industry standards and our policies.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Convercent at:
Director of IT Ops and Security
Denver, Colorado 80203
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Convercent to your question or complaint, please contact the independent recourse mechanism listed below
HR RECOURSE MECHANISM
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Convercent regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission