• Information and Communications Technology
  • Software


Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 8/21/2017
Next Certification Due Date: 3/29/2022
Data Collected: HR, NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 9/1/2016
Next Certification Due Date: 3/29/2022
Data Collected: HR, NON-HR

Purpose of Data Collection

SparkPost maintains an online platform that allows our customers to keep in contact with their users through email. We allow our customers to inject email addresses and other recipient information including, for example, name, physical address, and other demographic information into our platform. This information is used to create and send emails and enable the use of certain other SparkPost features on behalf of these customers. Consistent with our posted Privacy Policy, we share some information with third party service providers to provide and support the services we offer to our customers. We also share some information with third party advertising partners to help us better understand our customers' needs and interests in order to serve more relevant content and target advertisements to these customers and others like them.

Privacy Policy

HR Data

SparkPost Employee Privacy Policy

This is the privacy policy that governs the collection and use of SparkPost's employees personal data. The policy is posted in the employee handbook.

Effective Date: 2/19/2018

Non-HR Data


SparkPost Privacy Policy for the Website and Service

Effective Date: 5/14/2019

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Message Systems, Inc. (dba SparkPost) at:

Jason Soni
General Counsel and DPO
Message Systems, Inc. (dba SparkPost)
Legal and Privacy
9160 Guilford Rd.
Columbia, Maryland 21046

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Message Systems, Inc. (dba SparkPost) to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Message Systems, Inc. (dba SparkPost) regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission