Industries

  • Information and Communications Technology
  • Software

Participation

UK Extension to the EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 1/19/2024
Next Certification Due Date: 1/18/2025
Data Collected: HR, NON-HR

Swiss-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 8/21/2017
Next Certification Due Date: 1/18/2025
Data Collected: HR, NON-HR

EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 9/1/2016
Next Certification Due Date: 1/18/2025
Data Collected: HR, NON-HR

Purpose of Data Collection

MessageBird maintains an Omnichannel automation platform for communication APIs, service & marketing. Application software and APIs are relied upon to automate and personalize every touchpoint with a business has with its customers across SMS, Email, Voice & WhatsApp. We allow our customers to insert email addresses or phone numbers and other recipient information including, for example, name, address, and other demographic information into our platform. This information is used to create and send communication and enable the use of certain other MessageBird features. Consistent with our posted Privacy Statement, we share some information with third party service providers to provide and support the services we offer to our customers. We also share some information with third party advertising partners to help us better understand our customers' needs and interests in order to serve more relevant content and target advertisements to these customers and others like them.

Privacy Policy

HR Data

MessageBird Employee Privacy Notice
Description:

This version of the MessageBird Emplouee Privacy Notice has not been published internally yet as it contains references to the DPF that need to be approved first; hence this effective date of 16 Oct.

Effective Date: 10/16/2023

Non-HR Data

Description:

Privacy Statement applicable to use of website and services.

Effective Date: 11/28/2023

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact MessageBird USA Inc. (dba SparkPost) at:

Maarten Lankhof
Data Protection Officer
MessageBird USA Inc. (dba SparkPost)
Legal and Data Protection
9160 Guilford Rd
Columbia, Maryland 20816

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from MessageBird USA Inc. (dba SparkPost) to your question or complaint, please contact the independent recourse mechanism listed below




Appropriate statutory body with jurisdiction to investigate any claims against MessageBird USA Inc. (dba SparkPost) regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission