Other Covered Entities
- Information and Communications Technology
EU-U.S. Privacy Shield Framework: Active
Swiss-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Data is collected by WorkForce Software under the following two situations: (1) WorkForce Software is Data Processor on behalf of customers; and (2) WorkForce Software is the Data Controller. Data processed on behalf of customers may be used for a variety of purposes including: (a) providing time and attendance processing; (b) providing labor scheduling processing; (c) monitoring employee work hours against current or planned regulations to help mitigate the risks of fatigued labor resources. When WorkForce Software is acting as Data Processor on behalf of clients, WorkForce Software does not own or control any of the information it processes on behalf of its clients. All such information is owned and controlled by WorkForce Software's clients. Any access to or use of such data is incidental to completing our contractual requirements for the customer. Data Controller: WorkForce Software may also process personal information regarding current, former, potential and prospective employees (collectively "Personnel") in connection with WorkForce Software activities as an employer or potential employer. In this capacity, WorkForce Software acts as the data controller of the personal information regarding the Personnel. WorkForce Software processes such data in connection with its obligations as an employer and to provide services and benefits to the Personnel. WorkForce Software collects marketing data from tradeshows, webinar registrations, and other sources. This data is used to market WorkForce Software products and educational opportunities. WorkForce Software collects information from customers in order to provide them details about updates to products, maintenance windows, and to provide support. WorkForce Software also acts as a Data Controller in processing personal information about Personnel and customers to prevent, detect and investigate crime, including fraud and money laundering, and analyze and manage other commercial risks. WorkForce Software does not sell personal information. These data are collected and may be transferred to or stored in the U.S. in support of the company's staffing and employment services and other business activities. Finally,
Privacy Notice for people seeking careers with us (https://www.workforcesoftware.com/privacy-careers/)
Privacy Notice for WorkForce Software employees (https://www.workforcesoftware.com/privacy-employees/)
Privacy around information collected from our customers
Privacy Notice around information collected from third-parties (partners, vendors, others).
Privacy Notice around Marketing to leads and opportunities.
Privacy Notice around our SaaS products
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact WorkForce Software, LLC at:
Sr. Manager, IT Audit
Livonia, Michigan 48152
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from WorkForce Software, LLC to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against WorkForce Software, LLC regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission