• Information and Communications Technology
  • Computer-Aided Technologies


Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 6/26/2017
Next Certification Due Date: 2/17/2024
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 2/7/2017
Next Certification Due Date: 2/17/2024
Data Collected: HR, NON-HR

Purpose of Data Collection

Bazaarvoice acts as a service provider to its clients processing personal data including email addresses, IP addresses, device fingerprints and customer profiles. Services include online customer feedback (rating and reviews) and interest-based advertising. Personal data is passed to third party subcontractors only for the purposes of facilitating the provision of the services.

Privacy Policy

HR Data

Fair Processing Notice

All EU employees receive a copy of the fair processing notice for signature upon hire.

Effective Date: 1/1/2021
Internal Policy on Privacy and Data Protection

The purpose of this policy is to describe how Bazaarvoice will handle the collection and processing of personal data in Bazaarvoice systems.

Effective Date: 5/15/2018

Non-HR Data


Privacy policy covering Bazaarvoice website, Bazaarvoice services, use of cookies and other technologies, choice, onward transfer, complaints and independent recourse mechanism.

Effective Date: 5/22/2018

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Bazaarvoice, Inc. at:

Gracie Renbarger
General Counsel
Bazaarvoice, Inc.
10901 Stonelake Blvd
Austin, Texas 78759

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Bazaarvoice, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


Appropriate statutory body with jurisdiction to investigate any claims against Bazaarvoice, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission