- Information and Communications Technology
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Act-On provides email and other virtual communication software that allows clients to communicate with their prospects, clients, and internal teams. Act-On users decide what data is processed; within our applicable standards set by our Master Services Agreement and Acceptable Use Policy. Primarily the data consists of: name, business, device, locational (IP address), email, usage, behavioral, and company role. Other data may be submitted, imported, or received by Act-On users. Act-On collects and processes similar data for our own business purposes on prospects and clients. Act-On users a limited number of third-parties to process and store information.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Act-On Software at:
Manager, Deliverability Services and Compliance
Portland, Oregon 97204
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Act-On Software to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Act-On Software regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission