Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/12/2020
Next Certification Due Date: 3/12/2021
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 3/12/2020
Next Certification Due Date: 3/12/2021
Data Collected: NON-HR

Purpose of Data Collection

Userflow is a user onboarding software. Our customers can send information about their own customers to Userflow, which is used to personalize onboarding experiences. This information may contain individuals' names and email addresses (though they're not required), when they started using our customers' service, and custom events (e.g. how they use the app Userflow is installed in). We store this data in our data center hosted by Google Cloud Platform.

Privacy Policy

Non-HR Data

Description:

Userflow's EU-US and Swiss-US Privacy Shield Policy

Effective Date: 3/3/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Userflow, Inc. at:

Sebastian Seilund
CEO
Userflow, Inc.
403 Alameda Padre Serra
Santa Barbara, California 93103

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Userflow, Inc. to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Userflow, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission