Participation

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/21/2020
Next Certification Due Date: 1/20/2021
Data Collected: NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/21/2020
Next Certification Due Date: 1/20/2021
Data Collected: NON-HR

Purpose of Data Collection

CustomerSuccessBox collects Name, E-mail, address of visitors on the CustomerSuccessBox website. The purpose of collecting this data is to engage with prospective customers that may be interested in CustomerSuccessBox as a solution. CustomerSuccessBox is a Customer Success Platform. To provide insights to our customers, we process data that includes Name, E-mail, address and custom data along with data from CRM, billing, support and other systems, provided by our customers. The purpose of processing this data is to help subscription businesses to track product or service adoption so that they can help their customers get the most value from their product or service.

Privacy Policy

Non-HR Data

Document: Privacy Policy
Description:

Privacy Policy notice provides Website Visitors and Subscribers/Customers to Promoto Inc's SaaS offering CustomerSuccessBox, with the necessary information regarding their rights and our obligations and explains how, why and when we process your personal data.

Effective Date: 1/6/2020

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Promoto Inc at:

Sumit Malik
Information Security Manager
Promoto Inc
44 Tehama Street
San Francisco, California 94105

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Promoto Inc to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Promoto Inc regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission