Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/7/2020
Next Certification Due Date: 1/6/2021
Data Collected: NON-HR

Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 1/7/2020
Next Certification Due Date: 1/6/2021
Data Collected: NON-HR

Purpose of Data Collection

SecureAuth Corporation processes personal data for the purposes of enabling the use of the SecureAuth Corporation services; providing application logs to customer administrators for their troubleshooting and monitoring of the applications; assisting SecureAuth Corporation’s customers per SecureAuth Corporation’s customers request; and responding to requests or questions. Personal data processed includes biographical information (such as first and last name); contact information (such as email address, mobile device ID, and mobile phone number); and account information (such as username). Personal data may be shared with third party service providers, including internet hosting services, support ticket management software, project tracking, analytics services, video conferencing and screensharing software, cloud desktop management services, customer identity and engagement services, monitoring services, phone system and web conferencing services, email and communications software, and CRM software.

Privacy Policy

Non-HR Data

Description:

SecureAuth Corporation takes the protection of personally identifiable information (“Personal Data”) very seriously. SecureAuth Corporation’s Privacy Policy addresses data subjects whose Personal Data SecureAuth Corporation may receive from its customers in the course of providing, implementing, and supporting SecureAuth Corporation’s identity and access management solutions services (the “Products”), (collectively, the “Services”). The Privacy Policy does not apply to Personal Data SecureAuth Corporation collects by other means, such as Personal Data that SecureAuth Corporation receives directly through its marketing website(s) or the Personal Data of its employees. In addition, SecureAuth Corporation’s customers use SecureAuth Corporation’s platform to process their own employees’, customers’, and vendors’ Personal Data. In that case, SecureAuth Corporation acts only as a service provider. In general, SecureAuth Corporation will only access such Personal Data at its customer’s request in connection with customer support or account administration matters. SecureAuth Corporation will only do this to provide the services that its customer has directed SecureAuth Corporation to provide, or if SecureAuth Corporation is required by law.

Effective Date: 1/6/2020

Verification Method

VeraSafe Privacy Shield Program

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact SecureAuth Corporation at:

Paul Gibson
General Counsel
SecureAuth Corporation
8845 Irvine Center Dr., Irvine CA, 92618
8845 Irvine Center Drive
Irvine, California 92618

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from SecureAuth Corporation to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against SecureAuth Corporation regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission