Industries

  • Financial Services
  • Financial Technology

Participation

EU-U.S. Data Privacy Framework Framework: Active

Original Certification Date: 11/1/2017
Next Certification Due Date: 1/17/2024
Data Collected: HR, NON-HR

Purpose of Data Collection

Alogent is a financial services company, providing software and services to banks and credit unions. We have 2-3 employees in the UK who supports our European clients from there. Alogent also has several banking clients in the United Kingdom who have installed our software. From time to time, we need to provide support to these customers for responding to a software defect or to process an upgrade. As part of the support request, Alogent may need to be provided with a copy of the bank's customer's data which could include personal information consistent with that upon a check, including the full name, address, phone number, account number, and bank routing number. All these data is expected to be sanitized (not real data). However, All these data are encrypted during transit and storage.

Privacy Policy

HR Data

Enterprise Privacy Policy (HR)
Description:

privacy policy

Effective Date: 1/3/2023
Enterprise Privacy Policy (HR)
Description:

privacy policy

Effective Date: 1/3/2023
Enterprise Privacy Policy 2022-FINAL
Description:

Enterprise privacy policy

Effective Date: 1/15/2022

Non-HR Data

Description:

This is displayed on our website

Effective Date: 1/15/2022
Description:

Alogent Privacy Statement for web site (Non-HR) (Non-HR)

Effective Date: 1/3/2023
Description:

Alogent Privacy Statement for web site (Non-HR) (Non-HR)

Effective Date: 1/3/2023

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Alogent Holdings at:

Dede Wakefield
CEO
Alogent Holdings
35 Technology Parkway S
Peachtree Corners, Georgia 30092

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Alogent Holdings to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Alogent Holdings regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission