- Financial Services
- Financial Technology
EU-U.S. Privacy Shield Framework: Active
Purpose of Data Collection
Alogent is a financial services company, providing software and services to banks and credit unions. Alogent has several banking clients in the United Kingdom who have installed our software. From time to time, we need to provide support to these customers for responding to a software defect or to process an upgrade. As part of the support request, Alogent may need to be provided with a copy of the bank's customer's data which could include personal information consistent with that upon a check, including the full name, address, phone number, account number, and bank routing number. Even though the data is supposed to be sanitized, they may send some live data for testing. However, All the data we receive is encrypted during transit and storage.
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact Alogent Holdings at:
Director - Security & compliance
Peachtree Corners, Georgia 30092
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from Alogent Holdings to your question or complaint, please contact the independent recourse mechanism listed below
HR RECOURSE MECHANISM
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against Alogent Holdings regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission