• Information and Communications Technology
  • Information Services
  • Information and Communications Technology
  • Software


Swiss-U.S. Privacy Shield Framework: Inactive - Withdrawal

Original Certification Date: 7/1/2020
Inactive Start Date: 7/21/2021

EU-U.S. Privacy Shield Framework: Inactive - Withdrawal

Original Certification Date: 9/14/2017
Inactive Start Date: 7/21/2021

Purpose of Data Collection

SendBird provides a messaging platform to be used by users. In providing these services, SendBird may receive personal information that users provide while using the platform. Such personal information may include name, address, email address, phone number, financial information, video, audio, and usage data. SendBird uses the information internally to monitor, further develop and improve its services to better assist and conduct business with its users or customers.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact SendBird, Inc. at:

Joe Pagano
Chief Financial Officer
SendBird, Inc.
400 1st Ave
San Mateo, California 94401

Appropriate statutory body with jurisdiction to investigate any claims against SendBird, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission