Other Covered Entities

CA Washington, LLC

Industries

  • Information and Communications Technology
  • eCommerce Industry

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/4/2016
Next Certification Due Date: 10/27/2022
Data Collected: HR, NON-HR

Purpose of Data Collection

ChannelAdvisor may collect automatically submitted information regarding a visitor's computer and connection, including previous and subsequent URL, IP address and page viewing data. ChannelAdvisor may, on behalf of and at the direction of ChannelAdvisor clients, electronically collect and store certain personal information about ChannelAdvisor's clients' online customers, which may include e-mail, billing and shipping addresses, purchasing information, product information and product order information. In addition, ChannelAdvisor may, on behalf of and at the direction of ChannelAdvisor clients, also collect information about ChannelAdvisor's clients' online customers' bidding, buying and selling histories as well as third party comments regarding ChannelAdvisor's clients' online customers' bidding, buying and selling behaviors. Bidding and buying history may specifically include ChannelAdvisor's clients' online customers' histories with respect to any failure to complete sales on winning bids. As part of a registration or checkout process for certain technology and services that enable ChannelAdvisor clients to market and sell items to their online customers, ChannelAdvisor's clients' online customers may be asked to provide contact and billing information and other personal information. ChannelAdvisor clients and strategic business partners may be required to provide ChannelAdvisor with personal information such as name, title, company name, physical address, e-mail address, telephone number, bank information, username and password. Online employment applicants will be required to upload a resume/CV, desired salary and work authorization status, and provide their name and e-mail address; applicants can optionally include a cover letter and/or information about their social media and communication profiles. When website visitors provide comments or submit a problem to ChannelAdvisor, request information from ChannelAdvisor or respond to special offers, contests or surveys, ChannelAdvisor may collect the visitor's personal information including name, title, company name, physical address, e-mail address and telephone number.

Privacy Policy

HR and Non-HR Data

Description:

ChannelAdvisor may collect automatically submitted information regarding a visitor's computer and connection, including previous and subsequent URL, IP address and page viewing data. ChannelAdvisor may, on behalf of and at the direction of ChannelAdvisor clients, electronically collect and store certain personal information about ChannelAdvisor's clients' online customers, which may include e-mail, billing and shipping addresses, purchasing information, product information and product order information. In addition, ChannelAdvisor may, on behalf of and at the direction of ChannelAdvisor clients, also collect information about ChannelAdvisor's clients' online customers' bidding, buying and selling histories as well as third party comments regarding ChannelAdvisor's clients' online customers' bidding, buying and selling behaviors. Bidding and buying history may specifically include ChannelAdvisor's clients' online customers' histories with respect to any failure to complete sales on winning bids. As part of a registration or checkout process for certain technology and services that enable ChannelAdvisor clients to market and sell items to their online customers, ChannelAdvisor's clients' online customers may be asked to provide contact and billing information and other personal information. ChannelAdvisor clients and strategic business partners may be required to provide ChannelAdvisor with personal information such as name, title, company name, physical address, e-mail address, telephone number, bank information, username and password. Online employment applicants will be required to upload a resume/CV and provide their name and e-mail address, desired salary, and work authorization status; applicants can optionally include a cover letter and/or information about their social media and communication profiles. When website visitors provide comments or submit a problem to ChannelAdvisor, request information from ChannelAdvisor or respond to special offers, contests or surveys, ChannelAdvisor may collect the visitor's personal information including name, title, company name, physical address, e-mail address and telephone number.

Effective Date: 10/20/2021

Verification Method

Self-Assessment

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact ChannelAdvisor Corporation at:

Christin Coan
Associate General Counsel
ChannelAdvisor Corporation
3025 Carrington Mill Blvd., Suite 500
Morrisville, North Carolina 27560

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from ChannelAdvisor Corporation to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against ChannelAdvisor Corporation regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission