Other Covered Entities



  • Information and Communications Technology
  • Software


EU-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 6/6/2017
Inactive Start Date: 4/12/2020

Swiss-U.S. Privacy Shield Framework: Inactive - Lapse

Original Certification Date: 3/14/2019
Inactive Start Date: 4/12/2020

Purpose of Data Collection

If you are a visitor to the Kissmetrics website or a Kissmetrics client "Client" who registers or signs into the Kissmetrics website (including for purposes of obtaining a free trial of Kissmetrics' services), we may obtain the following types of information from you or concerning your computer or device "Kissmetrics Client Information", which may include information that can itself be used to identify and/or contact you "Personally Identifiable Information": Name Email address Phone number Website name and URL Credit card number Billing address Visitor site preferences Kissmetrics may also receive certain information that may be provided by your browser or mobile device, including: Browser information Operating system information Mobile device information (e.g., device identifier, mobile operating system, etc.) IP address Pages accessed Time of visit Time of last visit Referring site, application, or service, including the relevant search queries that led you to Kissmetrics' website Visitors to the Kissmetrics Blog. If you wish to access certain functions within the Kissmetrics Blog, such as posting comments or registering for webinars, we may ask you to provide information, including: Name Email address Your website Visitors to Kissmetrics' Clients' Websites. Our Clients may use customized and proprietary Kissmetrics' code, software and/or services "Service(s)" to obtain information regarding the activities that users engage in while visiting their web pages "Client User Data". When a user visits a website that uses Kissmetrics' Service, Kissmetrics code contained on the website contacts Kissmetrics' servers and enables Kissmetrics to collect Client User Data. Some Clients may also use their own code to obtain Client User Data and then send such information to Kissmetrics' servers. Client User Data may include Personally Identifiable Information, including, but not limited to, the types of information listed for Kissmetrics Client Information above. Client User Data is stored on Kissmetrics' web servers and databases (including those hosted on third party servers on behalf of Kissmetrics) for use in performing analysis and producing reports for the applicable Kissmetrics Client. In addition, Kissmetrics itself uses the Kissmetrics Service in order to obtain insights into visitors' activities on its own websites, which include, as of the Effective Date, http://www.kissmetrics.com and http://blog.kissmetrics.com. Kissmetrics' collection and analysis of Client User Data helps our Clients to evaluate and understand how their users are interacting with their websites, and potentially, to modify their websites in order to make them more valuable or useful for their users. Kissmetrics' Clients determine the types of Client User Data that are sent to Kissmetrics' servers for analysis. This data may include or be linked to Personally Identifiable Information depending on how the Client uses Kissmetrics' Services on its website(s). Kissmetrics' Clients are contractually prohibited from sending personally sensitive Client User Data (e.g. personal health information, political opinions, religious or philosophical beliefs) to Kissmetrics and Kissmetrics does not knowingly receive such data. In addition, Kissmetrics may collect certain information about a Client's visitor's computer that may be provided by the visitor's browser. This includes browser information, operating system information, mobile device information, IP address, time of visit, and the referring site, application, or service. Such information may be collected and shared with the Kissmetrics Client even though not specifically requested by the Client. Kissmetrics does not disclose data to any third parties.

Dispute Resolution

Questions or Complaints?

If you have a question or complaint, please contact Space Pencil, Inc. at:

Eric du Toit
Lead Production Engineer
Space Pencil, Inc.
847 Sansome St., Lower Level, San Francisco, CA 94111
847 Sansome St.
San Francisco, California 94111

Appropriate statutory body with jurisdiction to investigate any claims against Space Pencil, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission