Other Covered Entities

UserVoice, Inc.


  • Information and Communications Technology
  • Software


Swiss-U.S. Privacy Shield Framework: Active

Original Certification Date: 7/13/2017
Next Certification Due Date: 1/5/2022
Data Collected: HR, NON-HR

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/2/2016
Next Certification Due Date: 1/5/2022
Data Collected: HR, NON-HR

Purpose of Data Collection

Collecting product feedback from customers on behalf of vendors. UserVoice uses the information it collects to deliver UserVoice Services to you and continuously enhance user experience. Generally speaking, we use the collected information to communicate with you, fulfill customer requests, customize the content, improve our products and services, protect our and customers' rights, and comply with laws and regulations. UserVoice may use services that collect data remotely by using "pixel tags," "web beacons," "clear GIFs," or similar technologies.

Privacy Policy

HR and Non-HR Data


This privacy policy discloses the privacy practices of UserVoice, which owns and operates various sites on the World Wide Web, including without limitation Uservoice.com, (collectively, the “UserVoice Websites”). Your access to and use of the UserVoice Websites and all the services provided via the UserVoice Websites (collectively, the “UserVoice Services”) are subject to UserVoice’s Terms of Use and all applicable laws. This privacy policy describes how UserVoice collects, uses, and shares information about you that it obtains in connection with providing UserVoice Services to you. We value your comments about our privacy statement and invite you to e-mail us with inquiries, suggestions and complaints at: privacy@uservoice.com.

Effective Date: 9/9/2020

Verification Method


Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact UserVoice at:

Kurt Robinson
Systems Lead
234 Fayetteville St, 3rd Floor
Raleigh, North Carolina 27604

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from UserVoice to your question or complaint, please contact the independent recourse mechanism listed below

Appropriate statutory body with jurisdiction to investigate any claims against UserVoice regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission