Industries

  • Information and Communications Technology
  • Software

Participation

EU-U.S. Privacy Shield Framework: Active

Original Certification Date: 11/3/2016
Next Certification Due Date: 12/5/2019
Data Collected: NON-HR

Purpose of Data Collection

Outreach Corporation ("Outreach", "ComponentLab Inc. dba Outreach") may collect and store the following information when running the Outreach Service: information customers provide. When a customer registers for an account, we collect some personal information, such as first and last name, phone number, email address, and home and/or business postal addresses. Customers may also ask us to import their contacts and email history by giving us access to their third-party services (e.g. an email account) or through social networking information to which a user or customer has given us access. In fact, to use our Service, customers must link a third-party email account to an Outreach account. We then import, create, and update versions of address books and emails for customers to access in Outreach. When a user invites others to join Outreach by using the Service, we send them an email for that invitation at the email addresses assigned to them in your address book. Collection and Use of 3rd Party Personal Information Users may also provide personal information about other people, such as their email address. This information is only used for the sole purpose of completing that user's request within the capabilities of the Outreach service. Your Data and Other Information About You With your permission (which you grant when you sign up for or begin using our Service), Outreach collects and stores information you provide or that we collect in order to administer our Services and/or as otherwise described in this Privacy Policy or our Terms of Service. If you or another user uploads a file to Outreach that has been previously uploaded by you or another user, we may associate all or a portion of the previous file with the applicable accounts rather than storing duplicates.

Privacy Policy

Non-HR Data

Description:

Outreach's privacy policy to cover both www.outreach.io and *.outreach.io (e.g. "accounts.outreach.io", "app1a.outreach.io", etc.)

Effective Date: 5/23/2018

Verification Method

TRUSTe

Dispute Resolution

Questions or Complaints?

If you have a question or complaint regarding the covered data, please contact Outreach Corporation at:

Martin Rues
CISO
Outreach Corporation
Seattle
1441 North 34th Street, Suite #100
Seattle, Washington 98103

Privacy Shield organizations must respond within 45 days of receiving a complaint.

If you have not received a timely or satisfactory response from Outreach Corporation to your question or complaint, please contact the independent recourse mechanism listed below


NON-HR RECOURSE MECHANISM



Appropriate statutory body with jurisdiction to investigate any claims against Outreach Corporation regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission